Shipping Policy
Shipping Policy
Last updated: February 2026
At Kids Planet, we're committed to delivering your orders quickly and safely across Pakistan.
Shipping Coverage
We deliver to all major cities and areas across Pakistan, including:
- Karachi
- Lahore
- Islamabad
- Rawalpindi
- Faisalabad
- Multan
- Peshawar
- Quetta
- And many more cities nationwide
Delivery Time
Standard Delivery: 3-5 business days
Delivery times may vary based on your location and order volume during peak seasons.
Shipping Charges
We offer competitive flat-rate shipping across Pakistan.
FREE SHIPPING on all orders over Rs. 3,000
Orders under Rs. 3,000 will have standard shipping charges applied at checkout.
Order Processing
Orders are typically processed within 1-2 business days. You'll receive:
- Order confirmation email immediately after purchase
- Shipping confirmation with tracking details once dispatched
- Delivery updates via SMS or WhatsApp
Order Tracking
Once your order ships, you'll receive tracking information via email. You can also:
- Visit our Track Your Order page
- Contact us on WhatsApp for real-time updates
- Call our customer support team
Delivery Partners
We work with trusted courier services to ensure safe and timely delivery of your Kids Planet orders.
Delivery Issues
If you experience any delivery issues:
- Contact us immediately via WhatsApp or email
- Provide your order number and details
- We'll work with our courier partners to resolve the issue quickly
International Shipping
Currently, we only ship within Pakistan. International shipping may be available in the future.
Contact Us
For shipping questions or concerns:
WhatsApp: [Your WhatsApp Number]
Email: [Your Email]
Phone: [Your Phone Number]
Thank you for choosing Kids Planet!